In Btega, we offer multiple payment methods to bring you the best online shopping experience. Such as:
- Visa/Mastercard payment via secured Paypal
- BTEGPoints payment
- Bitcoin/ Bitcoin cash payment using Bitpay
- Etheruem and alt coin/token payment via Kyber Network
More crypto options will be available in the near future.
You will receive an email notification whenever you make a transaction with us.
Products listed on Btega are mainly instock and will ship out 2-4 days after order/payment is confirmed. For pre-order item, it will take 5-7 days or longer for items to be shipped.
Please note that sale items that are not defective is not eligible for exchanges and returns.To be eligible for exchange, your exchange item/s must be:
- Unboxing
- Unwashed (for clothing products)
- In its original sold condition with its tags intact
To be eligible for return, your returned item/s must be:
- Defective merchandise
- Incorrect merchandise
We will not process the refund due to
- Incorrect Size
- Incorrect Color
Please ensure that the item(s) is in original condition, original packaging and with the original tags attached. Returns that do not meet our policy will not be accepted and will be returned to you at your cost.
BTEGPoints
BTEGPoint is an in-store credit that we adopt. You can use them to make payment for your order where 1 BTEGPoint is equal to 0.25 SGD.
We can get them by:
- register an new account
- BTEGPoint cashback up to 5% of the order amount
- Review the products after successful transaction
- Topping up BTEGPoint
There will be more exciting ways to earn BTEGPoint. Stay tuned with us.
Not only on products, and also on more rewards or vouchers in the near future! Our team is working very hard to make sure that our Btegean will get the best shopping experience. So please be patient and more exciting things will come your way!
Still can’t find your answer?
Feel free to drop us a message if you have any enquires.